India is experiencing a retail revolution, with new malls and shopping centres coming up in metros and Tier I cities, with similar formats of organized retail springing up in Tier II and III towns and cities. During this retail boom, when city centre developers and retailers are still trying to discern the market and customer requirements, the concept of City Centre Management is being redefined to make the considerable investments in city centres lucrative. Superior Mall or City Centre Management techniques are the crucial differentiating quotients to ensure healthy and repeated footfalls and sales. Superior Management has at its backbone optimum maintenance of retail space using the latest technology, trained manpower, globally recognized standard operating practices and marketing schedules geared towards unprecedented success.
At this point, the Indian retail market lacks designated City Centre Management firms. At Alpha Management Services, we anticipate that the success of Indian malls will be achieved by setting new standards and procedures in City Centre Management and Marketing to optimize brands, products and services. Imparting constant training; managing leasing and retailer performance management; controlling CAM and occupancy costs; as well as helping to make the city centre community driven is at the root of all our planning and efforts. Comprehensive management services encompass many aspects that enhance the asset valuation resulting in optimum Return on Investment to the Developer/Owner/ Investor.
In that sense, we are in the happy position where many malls and city centres are approaching us to provide our customized management expertise. We recently signed up with Venus Infrastructure to manage, operate and market their Mall namely, CG Square in Ahmedabad that we refurbished and started after a decade of it being shut.
Our expertise in engineering services, security, energy management, immaculate hygiene and continuous improvement ensure a very high quality work environment for tenants while enabling them to concentrate on their core businesses. Services in retailer and financial management, marketing, food court, CRM, parking, operations and skills’ training make innovative solutions and constant expertise the hallmark of AlphaOne City Centre Management. It is critical to go the extra mile to ensure a higher level of customer service. In the case of our City Centres at Amritsar and Ahmedabad, and CG Square at Ahmedabad, AMS provides all ongoing management services after hand-over to retailers and tenants ensuring higher footfalls and better business. When it comes to giving a city its landmark, AlphaOne City Centres take the pole position. Alpha G:Corp Management Services, its Management and Projects have received 61 awards and accolades by leading national and international media and apex bodies for pioneering superior management and marketing practices.
With hundreds of logistical tools and a positive vision enable us to make every customer experience special. And as we create memorable experiences, our larger vision ensures delivering the very best of win-win situations for all our asset owners and retailers